No problem. Click the 'start' button, click 'search' (the one with the magnifying glass), click 'all files and folders'. On the line that says 'all or part of the file name' type 'work', on the next line, leave it blank, and on 'look in' make sure it says 'Local hard drives' (usually with a (C:) after it.)
It will take some time to churn away, but it should eventually show you where all the directories, or folders, titled 'work' as well as 'working' 'doesn't work' etc. What you're looking for is a second folder named 'work' that the log file you typed in didn't indicate - that's where your missing chunk is.
It should have created it in the same directory as the FAHconsole app. I suspect if it's not there, it doesn't exist on his box.
Got it. Which icon do I click on? There are 11 of them.