Where I work, the managers can't get away with that anymore. Can't everyone file a complaint? That's the State, isn't it?
Everyone has been complaining for months. The problem is, her supervisor is in another county, 2 1/2 hours away, and doesn't have to look at her, listen to her, do her job and fix her screw ups day in and day out. It won't be until her incompetance causes major problems for HER supervisor that anything is likely to acutally be done. Anyone who has had dealings with her for more than 5 minutes knows she's a complete idiot.