"2. Because it's a museum, there are volunteers. They actually need the volunteers, to get everything done, but a lot of employees feel like the volunteers are threatening their jobs. The established people are also worried about the occasional contract person who is hired."
Give the employees some responsibility for tasking and monitoring the volunteers and contractors. They will then feel as if they have some control over the situation.
Notice I said SOME responsibility...
Excellent idea. Thank you, Mrs. A.!
I was surfing to find manager's websites, but so much that you find are these paid sites, not real discussion sites.
Thanks again!
btw--I LOVE your tagline.
You have to appreciate every day you're given. :)
Good advice.
:-)