Fawlty Towers, or is that Farty Towels, is one of my favorite TV shows in the world.
And that episode is one of the best. :)
I loved it when the guest ordered a screwdriver and Basil thought he meant a handtool.
God, I loved that show. :)
If you get me going I could go on a Fawlty Towers discussion for hours.
That was a great show and all too short, in my opinion. This woman's "stunt" should qualify her for some sort of award, like maybe community service at the minimum.