I thought I dealt quite well with Miss Congeniality today. She decided she was going to play her little "I'm not going to talk to you" game. She also tried the "I'm not going to give you the satisfaction of doing anything for me" game. Instead of playing her power games and trying to find ways to persuade her to talk, when she said "I don't have anything else to say." I said, "neither do I. You can go." She stormed out and slammed the door. She will be really annoyed when she finds out that I'd already hung out with her son for awhile. This is without a doubt the most paranoid, defensive person I've had to work with in along time!
My other case made my day, though. The mom really appreciated me taking her down to spend time with her baby in neo natal ICU What a precious little girl. Kinda took the edge of the nasty b*tch with the attitude.
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