My day was one of those when, if I'd had drugs, I'd've been on 'em! I was ready to rip somebody's hair out at the office and I wasn't particular about whose. NOT good. The dingbat dynamic is creating a LOT of extra stress. Not only is she not carrying her own weight (she has 7 cases to everybody else's 30+), but she whines about how many cases she has....and not only that, she screws things up so bad that the rest of us end up doing HER work too, just for damage control. Not much choice when you're dealing with other people's lives.