Oh...okay. I thought you'd found a picture of her with extra fingers or something. She's an identical twin, too...and they both pull this scam. It's creepy. You can't help but wonder what possesses someone to do something so bizarre....and for years. This goes way beyond being a prank. It seems to be a specifically focused mental illness...amd the fact that her twin is party and accomplice, or even perpetrated the same scam on her own is just too weird.
She called our office a number of times over a period of several days reporting her name as "Jacob." She would not talk to a woman. She would only speak to a man. Maybe she figured a man would be easier to manipulate. Who knows?