Yep, it was annoying. I was on hold for more than a half an hour before it came back up. I tried the disconnect/reset stuff a couple of times.
My question? Why am I paying for the most expensive service when it is the least reliable?
Yah... I lost my comcast service last night, more or less right after my last post. Looks like they must have had a pretty widespread problem. Annoying.
It's not just comcast though... they all have problems. DSL isn't any more reliable.
Even the really expensive stuff like T-1's at $1k/mo and even T-3's at $10k/mo still occasionally barf out. This is why all my offices have at least two connections, to two different providers. Even that isn't perfect, but total outages are now pretty rare.