New Help Request Form From Your Computer Technology Department
1. Describe your problem: ____________
2. Now describe it accurately: _____________
3. Speculate wildly about its cause: _______________
4. Problem Severity: Minor __ Minor __ Minor __ Trivial __
5. Nature of the problem: Locked Up __ Frozen __ Shoe in Monitor __ Beaten with a Club __
6. Is your computer plugged in? Yes __ No __
7. Is it turned on? Yes __ No __
8. Have you tried to fix it yourself? Yes __ No __
9. Have you made it worse? Yes __
10. Have you read the manual? Yes __ No __
11. Are you sure you've read the manual? Yes __ No __
12. Are you absolutely certain you've read the manual? No __
13. Do you think you understood it? Yes __ No __
14. If "Yes," why do you still have a problem? ________
15. How tall are you? Are you above this line? ________
16. Are you sure you aren't imagining the problem? Yes __ No __
17. Did anyone else see this problem? Yes __ No __
18. It's probably a nice day. Why aren't you outside playing? ________
ping