We've had a rash of bad service lately.
We grocery shop every Sun. after breakfast at Albertsons. About 3 wks ago, at the butchers case, there were 3 butchers, but only one was waiting on customers, the other two were doing nothing. I waited about 10 minutes. I was pretty aggravated, so I filled out a complaint card.
I got a call a week later from the manager of the butcher dept. He was very nice, assured me that would not happen again, and told me to check with a butcher the next time we were there and they would make it up to us. We got $30 of rib eye steaks, AND very friendly prompt service. I was rather surprised just from the call let alone the free steaks.
Becky
That was really nice that they gave you those steaks.
I used to shop at an albertson's in another area that we lived in years ago. I like albertson's and they have the best selection of products, (imo), but I find that you really have to watch the expiration dates on stuff that has them. I've seen yogurt weeks out of date and chicken several days out of date. Oh, and green bologna still on the shelf. How they missed that, I'll never know.