Virus running in the background -- Norton doesn't help

[LOC1]

Have Norton, Ad-Aware, and Spybot Search and Destroy all three been updated to address the most recent threats?

Also, you can use the Windows Task Manager (Cntl+Alt+Delete) to find which processes are running and consuming CPU capacity. To find a description of the services and selectively shut down those that you suspect, go to the Control Panel, then to Administrative Tools, then to Services Shortcut. To find that stuff, you may have to change your Task Bar and Start Menu to the "Classic Start Menu."

Good Luck.

[erswts]

Now now Publius 6961 - dont let your envy take control of you. Ho Hum - PC users are so easy.

[erswts]

Publius6961 - Not to mention that we just sold part of our Apple stock to pay of the house. Pretty sweet and no viruses and crashes either.

[oh8eleven]

I think you meant this for "streetrepair" who may be changing his screen name to PCrepair. Thanks ...

Have Norton, Ad-Aware, and Spybot Search and Destroy all three been updated to address the most recent threats?

Also, you can use the Windows Task Manager (Cntl+Alt+Delete) to find which processes are running and consuming CPU capacity. To find a description of the services and selectively shut down those that you suspect, go to the Control Panel, then to Administrative Tools, then to Services Shortcut. To find that stuff, you may have to change your Task Bar and Start Menu to the "Classic Start Menu." Good Luck.

[jwalsh07]

Sytem Restore for XP.

When you're done with that download and run Pest Patrol and then keep it running on startup. You'll be a happier guy.

[LOC1]

One more thought, At&T recently sent out a notice that "Pop-Up Stopper" was causing some problems with Explorer. Their suggested solution was to turn off the "check for updates automatically" feature under the "Preferences" section of "Pop-Up Stopper."

[Publius6961]

Unfortunately, many people would not guess no matter how long they think about it. Acronyms are always a bad technique. I work in a large site with dozens of engineers and technicians, and I always question acronyms, because in every meeting there are at least a few people who feel left out.

[streetrepair]

Thanks a lot. I'll download that to a CDR and then install/run on her machine later. I have to download LOTS of stuff to a CDR since she's not able to even get online.

[streetrepair]

Boot in safe mode (try F8) and see what is in the startup folder.

Great idea. Thank you. I will run MSCONFIG to see what's under the startup tab and also to have the PC boot up in SAFE mode.

[Publius6961]

I've never had a problem with envy. I do have periodic irritation with pest control...
If apples are ever again used by sufficient numbers of people to make it worth writing exploits for, it won't be a matter of "if".

[streetrepair]

Why don't you just restore the system to a previous operating date?

Thanks for your response. One of her friends disabled the firewall and turned off the system restore function months ago. I just now found this out. Otherwise, you're right, System Restore could be an option. Unfortunately, it's not. :)

[fastattacksailor]

Would removing than reinstalling IE help---esp. if the spyware is in the IE file folder?

I had a problem like that---and it worked for me.

I have a cable modem---and use the Norton Firewall.

No problem since...

[freedumb2003]

Let me know if it works.

Sometimes, it is the simple stuff...

[oh8eleven]

Thanks a lot. I'll download that to a CDR and then install/run on her machine later.
While you're at, don't forget to clean up the registry too.
RegClean
There are others available.

[1rudeboy]

bttt for reference My sister-in-law has an always-on cable modem, and I found four separate virae over Thanksgiving. Some I couldn't find at the Symantec website.

[restornu]

I just got the new version of Ad Ware and it really even better and of course spy bot, but Adware does the job!

I had to do a Quick Restore that means strip the C hard drive ULG!

Than restore what you can and gear up with an anti-virus
I got E-Trust EZ antivirus for free 1 year so far I am doing find!

I found it on a list that microsoft had offer of anti-virus co. I chose this one E-Trust

http://www3.ca.com/Solutions/Product.asp?ID=156

[streetrepair]

LOC1, Thank you for your reply and suggestions. Yep, Norton, AdAware and Spybot are updated. Latest versions/updates have been installed. When I go over there next, I'll take a look at what's running under the "processes" tab in the Taskbar Manager. I can probably kill some unneeded stuff by looking them up at http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

[streetrepair]

Thanks again. I use Registry First Aid at the moment. It's not my computer so I'm not sure if I'll mess with her computer's registry.

[streetrepair]

Will do.

"Sometimes, it is the simple stuff..."

Yes, yes it is!

[streetrepair]

I wasn't impressed with Pest Patrol, despite how highly it's touted. Pest Patrol found Bonzi Buddy registry keys when, in reality, none ever existed. I'm not sure if Pest Patrol's basic free scan finds Bonzi Buddy on everyone's computer, just to get them to purchase the software or what. Seems suspicious.