The cable company(Time Warner) claims that cable lines which may be defective and/or deterioated are "exposed" to the rain which they claim causes the service to go down...
No I am not the only one. LOL
Internet cable modem service from areas in the San Fernando Valley all the way to Orange County, CA was down yesterday...for 12 hours! That's close to fifty miles along the left coast. And although it doesn't rain often here, when it does it POURS! LOL
With the fees they charge, you'd think they would be able to address this and lay new cable.
Start keeping a log of down times. If the outages are significant and it is their fault, you could try to get them to give you a rebate for those times when you have non-service. If enough people complain and request rebates, they might be prompted to act quicker. Just a thought.