Anyway, so I had to come to the office to report it, so I took advantage of it and got my affadavit out that I would have had to do in the morning, did some documentation and cleared a few piles from my desk. I'm getting a jump on my overtime this week. Guess I'd better be getting back to Nermal.
Good grief - I thought you were all squared away several weeks ago...these guys sound worse than SBC, who I thought were the absolute bottom of the service barrel.
Good luck to you and the Nermz.
Argh - been there myself. Six years ago when I bought my house, QWest screwed me over royally. I practically lost my business because of their incompetence. Eventually, there was a class action lawsuit (and I think I got a few measly dollars) against them by the State, but I will never forgive QWest (now US West). Thousands of others in the SW have horror stories too. It's unbelievable. The topping on the cake was when I ordered one phone from them (right when I moved but before all the problems started), they slipped me two, refused to take the second one back, kept overbilling me for the &#*(&8 phones...
We finally got some competition here about a year ago, and tons of us switched over.