Your job sounds sooooooooooooo hard; you must be a saint.
I just inherited a case this past week. Mom and her boyfriend and her 17 yr old son were busted for drugs. The boy was taken into foster care. He hadn't been to school for over a year and is barely in 10th grade. Mom was sent for an assessment at a drug treatment center where she had once worked....and ran off with a client. It was recommended that she enter a residential treatment program and the information to contact them was written down for her. She was seen and heard as she walked away, tearing up the referral and saying, "I don't care. He'll be 18 next year, then he'll come home anyway." How do you deal with somebody like that?