Well, let me add something here. I should have said I don't like to order online too much; I have to try things on since I'm so freakishly big :)
I am definitely not a huge shopper and am getting more and more agoraphobic as the West is getting more crowded. I can only take crowds in small doses, or there are "incidents". I have to go to the stores during off-hours. Two months ago I was in a Nordstrom in CA, and despite the shoe sale, only lasted about ten minutes because it was so crowded.
I live in a crowded area, I guess that's one reason why I don't like to shop. I can't stand the hordes of people. Which Nordstom were you at?