[Wingy]

Printers have NEVER come with cables. Length is the primary reason. Do you need a 6' or 10'? Maybe you need a 2'. How would the manufacturer know where you plan to set up the printer? Next to the computer or in the next room.

So it was decided YEARS ago to let the customer buy his own. Try Epson, HP, Brother, Compac or anyone else. You will find NO cable.

Now how the HP customer service gave you the run around, is not right, and you're right to be peeved. But in truth, you had no leg to stand on when you called and demanded a free cable that the box CLEARLY STATES is NOT included. IMHO, your correct course of action upon learning that you were short one cable should have been, to slap your forehead, mutter "Doh", and gone out to get one of the proper size. The ink cartridge problem should be addressed, and I'll wager it will be.

Be well....

[william clark]

I would agree with you except for one thing. As I've repeatedly stated, the box did NOT clearly state that the cable was not included, and the setup instructions strongly implied that it was.