[Pikamax]

Derbyshire is a whiny baby, the self checkouts at the home depot stores around my area work just fine, only to be clogged up by idiot customers who can't figure out how to scan an item.

[Cincinatus' Wife]

....only to be clogged up by idiot customers who can't figure out how to scan an item.

And so it is bothering all the customers. That's the point. What next? A test to see if they should be allowed to shop? Or, hey here's an idea, have 2 manned checkouts and then have the 4 or so self-checkouts. If the self-checkouts move faster, more people will opt out of the manned ones, if not, management needs to fix this or they're going to feel it in their pocketbook.