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I mean...do you have any idea how long it takes to update a W2K machine that has NEVER HAD A SINGLE UPDATE???

I thought this younger generation was supposed to be tech-savvy....dagnabbit!

Guess not!

What gets me are the ones that say they can't "afford" to get any antivirus software, and don't have time to keep their systems clean. They DO apparently have time to download ever shareware piece of junk ever created, though.

And you can't afford NOT to have antivirus software if you're on a network, IMO.

Then when I'd had it up to my eyebrows, one girl's MOTHER called and just ripped me up one side and down the other...her daughter had brought her system down and it was really not running right...we told her to reload it with the restore CD or restore function. Her mother called us ineffective, said we should be doing this FOR her daughter, that if any viruses were making it on campus (even via a toted on laptop) we weren't doing our job, that she was going to have to hire someone to do OUR job by helping her daughter, etc. etc. etc. She got nasty. I was polite. It was hard.

Sigh.