[300winmag]

I filed the insurance claim with the post office today. As soon as the woman saw "knives" on the sales receipt I had to produce, she said "maybe you weren't allowed to send those". I explained to her that they were legal under Army regs for mailing. Her answer was, "well, maybe they're not allowable for certain APOs". Of course, nobody said that to me when they took the $17 to send the package, because that same info was on the customs statement.

She said it would take 4-6 weeks for the post office and customs to investigate. For some reason, they cannot scan the insurance barcodes when the mail hits Kuwait. That puts ALL the insured packages at risk. It's nice to know that the biggest overseas mail operations since WW2, and its major depot, is still running in the horse-and-buggy era.

I got the distinct impression her job is to work as hard as possible to deny all insurance claims.

[RosieCotton]

If they weren't allowed to be mailed, wouldn't it be THEIR responsibility to tell you that?

And even if that were the case (which it of course isn't), why does that give them the right to lose them rather than just returning them?

Hope they come through. Too bad it has to take forever.

[Wneighbor]

I got the distinct impression her job is to work as hard as possible to deny all insurance claims.

I just thought that went along with all insurance claims WM!

I got the magazines!

[Fedora]

I got the distinct impression her job is to work as hard as possible to deny all insurance claims.

If only those knives could cut through red tape :)