[ambrose]

Not trying to be cute. Re-formatting the hard drive is the best solution to these sort of problems. Hopefully he has been backing up his data.

[Just_de_facts]

If he reformats his hard drive, much data will be scattered to the winds. If a person is asking for help, to resolve a task at this level, why would you want to put him into a DOS program and a reformat? No MOAB's to eradicate one bug.