[newzjunkey]

There’s no reason an AI sufficiently trained in local dialects can’t understand and be understood if the customer deviates from the King’s English. I learned decades ago there’s a skill to ordering fast food to get a correct order. Say less, not more. Keep it simple. Say “no onions” rather than “without onions,” for example.

I am misunderstood by automated message systems and digital assistance speakers far too often.

[brianl703]

VDOT (Virginia DOT) implemented a voice-response system on their 511 line.

One day I called it and I said “agent” (to speak to a human) in my normal northern accent. “I’m sorry, we didn’t understand you”.

I tried again. Same thing.

Finally, I got fed up and tried saying “agent” in a really exaggerated Southern accent.

It went right through.

[NautiNurse]

I am misunderstood by automated message systems and digital assistance speakers far too often.

Voice recognition software has been unsatisfactory forever.

[Elsie]

bingo.

If you want chatty; get Cathy!