Whoa!!
And it is not the only time this has happened. Hertz has a serious records problem.
There is a guy that was charged with murder. Part of his alibi was that he could not have done it because he was in another city. He had rented a car from Hertz in that city. Hertz was ordered to produce the record. They refused saying the records were "lost". Guy went to prison. A few years later someone went digging and found the record. Which said exactly what the man said it had. Unless he was the Flash no way he could have been the murderer.
As far as the investigator could tell Hertz never even did a records search.
The wonder is not that they are in bankruptcy. The wonder is that they managed to stay in business at all.