After I retired from my grown-up career a worked for five years at the gun counter at Cabelas as a NICS examiner.this was before the merger with BassPro.
If you came into the store with a gun to sell, ship or repair, you had to have a gun counter person meet you at the door, make sure it was unloaded and walk it up to the gun counter. If you entered the store with holstered gun, no one cared so long as it stayed holstered. I don’t know what changed.
Looks like they have the same policy.