That, to me, is the scam-reveal.
You're correct. They have no need of any of your credit-card info. They got it when you paid for your ticket. The only thing they really need to confirm is that they've reached the same guy who paid for the ticket. You gave them the proof of that by identifying the card used.
Exactly. I asked her, how would you know the charge went through? (when a bank does this, they send some odd amount and the get you to verify the amount.) So, what am I supposed to do, call back and say, yep, that one dollar charge went through!
Here’s the email:
Dear Customer,
Thank you for doing business with CheapOair.
This is in reference to your booking number (redacted) for Refund.
To process the refund, we need some additional information related to your booking. Our most recent attempt to get in touch with you was on 05/17/2022 18:56:26 (EST), unfortunately could not speak with you.
You are requested to call us at our Billing’s phone number and provide requested information. Please be advised that we have to keep the refund on hold till we get the response from you.
Please feel free to contact the Billings Department for any queries at 1-212-478-0335.
Regards,
Lorraine
CheapOair.com