>>were either grannies or gays.
and in some cases both!
These people are just like everyone else - smile and be friendly, follow the rules and 99% of the time thy are going to be friendly and helpful.
Yes, there are some bad apples in the group, but certainly not the majority; they have a job to do, they don’t make the rules they are told to enforce, and they have the crappy job of dealing with all kinds of trash people all day long.
I’m always polite with airport personnel but I’m extra nice to the ones who look like dating material.