Hiring underway, construction continues: How Wayfair call center is faring along the way (Mass.)

The Berkshire Eagle ^ | September 1, 2019 | Tony Dobrowolski

[2ndDivisionVet]

PITTSFIELD — Philip Lapointe currently works for a burger joint in Pittsfield but has previous experience in sales that he would like to put to good use.

So, it's only natural that the 34-year-old Pittsfield resident would be interested in working for Wayfair, which is currently hiring sales and service consultants for its new Pittsfield call center.

"I applied because they have strong wages and seem like an employee-oriented company," Lapointe said Wednesday as he left the MassHire Berkshire Career Center on North Street following an interview with Wayfair representatives.

Lapointe has plenty of company in his job search. Wayfair, the Boston-based online seller of home goods, is simultaneously hiring staff while putting the finishing touches on its new Pittsfield facility, which is scheduled to open in October at the Clock Tower Business Center, according to the company's director of sales and marketing, Pete Boudreaux. The official opening date will be announced after Oct. 1, he said. The Pittsfield facility will be Wayfair's eighth sales and service enter in the United States.

[2ndDivisionVet]

Don't knock call centers. A job is a job. Trump didn't promise we'd all be CEOs.

[MuttTheHoople]

Hard Work is RAY-CISSSTS!!!

No laziness, NO PEACE!!!

[Lonesome in Massachussets]

Wasn’t this the company whose employees walked out because the Boston office sold beds to Homeland Security?

[Repeat Offender]

Prostitution and drug dealing are also "jobs."

I'm not knocking anyone for having a job, and obviously there is some profit to it, or companies wouldn't shell out the funds to build call centers or to pay the centers.

However, I'm tired of getting harassed by telemarketers and scam artists. The FTC, FCC, and the "Do Not Call Registry" are all a bunch of crap.

If I said what I really wanted to do to these telemarketers - I'd probably be banned from FR for life and committed to a facility.