Parents would tell Ursula, “My child is (blah blah blah),” or “She won’t (blah blah blah),” and Ursula would say, “It will be fine,” and all the “difficult” children would end up like well-socialized puppies.
I admire this lady from your description of her.
It is perhaps too bad that more dog trainers do not open schools for parent training as well as owner training, is it not?