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Unpleasant surprise from new Ford automobile
3/26/11 | Self

Posted on 03/26/2011 7:49:43 AM PDT by chickadee

Yesterday, I decided to take my relatively new car out for a spin. Due to a combination of ugly winter weather and health issues, I hadn't driven the car in a couple of months and wanted to give it a spin to keep its "juices" flowing.

I got in the car and tried to start it. Nothing. All the symbols lit up and went nuts, but no sound of cranking.

Fortunately, Ford gives new owners 5 years of Roadside Assistance. Ford's service responded quickly and professionally. The technician came prepared with a "box" to start the car in my garage. It wouldn't start. He had discovered a loose battery connection, which he tightened, but still "no go". He was familiar with the vehicle and tried one or two adjustments before deciding that the car was in lockout mode.

After consulting the manual, he determined that the car's computer was not recognizing the key. He presumed the loss of coding was due to the "dead" battery. He said the dealership would need to repower the battery and reinstall the codes before the car would start.

I contacted the dealership and they said to arrange with Roadside Assistance to have it brought to them and they would reinstall the codes.

Longish story short - it turned out that the battery was not dead - not even low. Ford has a program built into it that if a car is not started in 50 days, it goes into lockdown mode to conserve the battery. To protect the battery from itself and its constant computer analysis.

Once the dealership discovered that the battery was fine, they contacted Ford who explained the above to them (even the techs were unaware of the 50 day thing.) The cure was simple, disconnect the negative lead for 30 seconds, reconnect and all was well.

Meanwhile, two service calls to the house and the car had been loaded on a flatbed and towed across town.

Wow. Ain't technology great?


TOPICS: Computers/Internet; Miscellaneous
KEYWORDS: computer; ford; lockout
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I thought that having a new car would mean trouble-free driving:)
1 posted on 03/26/2011 7:49:47 AM PDT by chickadee
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To: chickadee

Re-Boot fixes everything! LOL


2 posted on 03/26/2011 7:52:41 AM PDT by Utah Binger (Southern Utah where the Inman FReepers Meet July 23 Pray Jim Rob Can Make It)
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To: chickadee

you shoulda bought a bmw.


3 posted on 03/26/2011 7:53:17 AM PDT by gussiefinknottle (woof!woof!woof!)
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To: chickadee

No more long vacations!


4 posted on 03/26/2011 7:53:47 AM PDT by Red in Blue PA (For the first time in my adult life, I'm scared of my government.)
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To: chickadee

i would file this under unintended consequenses of software design

they thought they were doing something good (saving the battery is a good idea) but locking the car down was not a good idea


5 posted on 03/26/2011 7:53:52 AM PDT by Mr. K (Job #1 DEFUND THE LEFT then Palin/Bachman 2012 -Unbeatable Ticket~!)
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To: chickadee

As a car’s “systems” to make things “easier” become more and more complex, it can also make the car more fragile - capable of problems.


6 posted on 03/26/2011 7:54:21 AM PDT by Wuli
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To: chickadee
Ford has a program built into it that if a car is not started in 50 days, it goes into lockdown mode to conserve the battery. Obama repo's it and uses the proceeds from the sale towards Kobe beef for him and the First Wookie.
7 posted on 03/26/2011 7:54:32 AM PDT by library user (Just because you're homeless doesn't mean you're lazy.)
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To: chickadee

Have you never owned a car before? Batteries do not hold charge forever. The car needs to be started and driven on occasion, otherwise the battery will lose charge and go dead, especially in cold weather. If you’re still having winter weather you’re in a colder climate. Simple common sense.

Maybe you should trade your Ford in for something else. Maybe a Prius. They have a bunch of batteries. Maybe you can leave it sitting for months in the winter and have it fire right up, since there are so many in it, lol.


8 posted on 03/26/2011 7:55:11 AM PDT by RegulatorCountry
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To: gussiefinknottle

and pay several hundred a pop for oil changes?


9 posted on 03/26/2011 7:55:14 AM PDT by Oceander (The phrase "good enough for government work" is not meant as a compliment)
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To: chickadee

SOFTWARE! I hate those guys in software. They think they can just do anything they want with code.


10 posted on 03/26/2011 7:55:26 AM PDT by missnry (The truth will set you free ... and drive liberals Crazy!)
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To: chickadee

Is it still possible to buy a normal, non-computer car?


11 posted on 03/26/2011 7:55:50 AM PDT by Christian Engineer Mass (25ish Cambridge MA grad student. Many younger conservative Christians out there? __ Click my name)
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To: Utah Binger
Re-Boot fixes everything! LOL

Ain't that the truth. I was telling a kid the other day--in the old days, if something wasn't working right, you just pounded on it a couple of times. Now, you just reboot.

12 posted on 03/26/2011 7:57:08 AM PDT by Huck (Fools make feasts and wise men eat them - Poor Richard)
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To: chickadee
Reminds me of the Thunderbird I bought years ago. When I pushed the button to adjust the driver's seat the clock reset to 12 noon. At least the seat moved though.
13 posted on 03/26/2011 7:57:11 AM PDT by hinckley buzzard
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To: chickadee

I predicted long ago and probably on this forum that bad software design would eventually start to kill people. I’m sure that is already happening but fortunately not in this case. Of course high blood pressure is still a dangerous thing.


14 posted on 03/26/2011 8:00:09 AM PDT by InterceptPoint
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To: chickadee

Interesting. It would be nice if they put that in the owner’s manual, but the blasted things are an inch thick these days and I bet 10% of people read them cover to cover.

I have a second car which I won’t let sit longer than a couple of weeks. I’ve seen 2 weeks become 4 weeks become 6 months become locked brakes and shot seals, so I just get in the habit. I know that properly prepared they will sit a long time, but I don’t like surprises.


15 posted on 03/26/2011 8:02:59 AM PDT by Felis_irritable
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To: RegulatorCountry

A rather unpleasant comment on your part.

I thought I made it obvious in my opening paragraph that I knew I needed to drive the car.

And, if you read all the way through - the battery was not dead. It wasn’t even low.

It was a programming issue . . . but don’t let the facts interfere with a good rant.

Oh, yeah: lol


16 posted on 03/26/2011 8:03:13 AM PDT by chickadee
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To: RegulatorCountry

Stop being a bonehead


17 posted on 03/26/2011 8:03:35 AM PDT by al baby (Hi Mom!!! <sarc>)
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To: InterceptPoint

“...software design would eventually start to kill people...”

STUXNET ?

;-)


18 posted on 03/26/2011 8:04:09 AM PDT by GladesGuru (In a society predicated upon freedom, it is essential to examine principles,)
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To: chickadee

“Meanwhile, two service calls to the house and the car had been loaded on a flatbed and towed across town.”

Just nuts! It reeks of Obamacare for an analogy does it not?


19 posted on 03/26/2011 8:05:06 AM PDT by quantim (Victory is not relative, it is absolute.)
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To: Christian Engineer Mass
Is it still possible to buy a normal, non-computer car?

Sure, Ebay is full of them listed under "vintage". However, be advised, they will reqire a real tuneup every 30k miles. (unlike todays 100,000) I love the computer controlled fuel control, etc. I really don't miss the days of timing lights and a tach/dwell meter plus flooding carburetors.

20 posted on 03/26/2011 8:05:10 AM PDT by MrPiper
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