Where did you get the number from? I’m asking because I’ve got experience with different phone numbers and wonder which office you actually spoke with.
Interesting that she wouldn’t give her name. Did you specifically ask for her name, and if so was it at the beginning of the call or after she knew what you were asking?
I’m not doubting what you’re saying, just very curious as to which office they sent you to based on what they’ve done when I’ve called.
I googled HDoH and found it next to Okubo’s name. I was transferred so I don’t know where I ended up. I asked up front. She wouldn’t answer my questions. I said I wouldn’t quote her directly, so she atrted talking.