[PugetSoundSoldier]

That would be interesting in a Mac and PC thread; as this is an iPhone thread, perhaps this ACSI rating would be more appropriate for review?

Apple tied with Nokia, Samsung, and Motorola (the big 3 of cell phones), and all 4 are slightly under the market average. Of course, that's not quite the meme you are trying to convey, is it?

[BunnySlippers]

Why would a company that you so totally despise actually TIE with three companies that you admire?

Why aren’t they failing miserably? You must be totally deranged if you are telling us apple is so horrible. Apparently not. Why devote your life to stirring up such negativity to a company that TIES?

And as a company, they are succeeding very well. Why?

[Swordmaker]

That would be interesting in a Mac and PC thread; as this is an iPhone thread, perhaps this ACSI rating would be more appropriate for review?

Apple tied with Nokia, Samsung, and Motorola (the big 3 of cell phones), and all 4 are slightly under the market average. Of course, that's not quite the meme you are trying to convey, is it?

Uh, no, that chart is totally worthless to say or determine what you claim it says about Apple. ACSI has lumped Apple in with "All Others" and merely reports the average rating for the aggregate group. Apple could be two or three sigmas either way from that average, and this chart cannot show it. Apple's data are simply not extractable or determinable from this chart. Worthless noise in this discussion.

Have you ever taken a course in critical thinking, logic, or statistics? I don't think you have. I used to tutor in two of those subjects.