They didn’t destroy the certificates.
But they either destroyed the indices, or they lied when they said the indices don’t exist.
I am betting they are just deliberately mis-understanding what you are asking for. Best way to thwart a question you don’t want to answer is to pretend you don’t understand the question. Thats what they are doing. I can see what you are doing as well, which is calling em on the carpet and holding them accountable. I also agree that its the right thing to do! I can see that you are attempting to ratchet up the pressure on them and force them to answer and provide the requested information. :)
So, they are going to send you a copy of your long form and NOT the short one? The real deal like what we see online from the Nordyke twins? That would prove that they lied (we knew that already) when they said that anytime someone asks for their b/c now days, they are sent the short form. That never made any sense because they can’t deny you access to your own long form.