We all have our bad days. I snapped at a sales clerk this morning and I was on my way to Sunday School and Church!
A customer ripped my head off on Wednesday, ruining most of my day, due to a situation over which I had no control.
He told me he would see me on Friday, so my Friday morning kind of sucked as well, as I didn’t know when to expect him, but I knew ‘what’ to expect.
When he arrived, he immediately apologized for his behaviour with me on Wed.
That simple act lifted a ton of weight and stress off my shoulders.
I yelled at a manager once, a few years ago, in frustration, and then made a special point of stopping to apologize.
She said I had made her day, as she couldn’t understand why I was so angry at her.
I felt much better, too.
:-)