[ConservativeMan55]

Dell SUCKS as far as tech support. I was on the phone with them for 3 hours the other day. I was transferred 30 times. Each time the person would transfer me, and before I could say anything they would say
"I'm sorry this is a government line"
Finally Dell sent someone out to my house, and they fixed it.

[rimtop56]

I recently found out that Outlook and Outlook Express are different; one of my bosses told me that Outlook is way better than Outlook Express. You might try switching.

[chaosagent]

Don't know what version of OE you're using, but are you sure the email you're receiving is in HTML format?

Try sending an email to yourself and see.

Start a new message. If you have buttons to set bold, color, etc., then you're sending in HTML. Bold and color some text, add a picture, and send it to yourself.

Let me know what happens.

[FroedrickVonFreepenstein]

Do not use Outlook or Outlook Express. There are tons of free e-mail clients available on the web. I use Eudora