[sawsalimb]

For that matter,both clerks might be right. The computers at the drycleaning place might have been down for part of the day(the part of the day that one clerk is referring to),and been back up the same day.

[itsahoot]

The computers at the drycleaning place might have been down
for part of the day(the part of the day that one clerk is referring
to),and been back up the same day.

BS, the experts could nail that down if they chose to, so the question becomes;
Why they did not, put this to rest. They certainly worked hard enough on Westerfields computers.