Do y'all have residential tenancy branches and things like that where you can complain. We do and they pretty much always favor the tenant. Particularly on necessities such as appliances, heat, a/c, plumbing etc. Not even Austin has sunk low enough to have that kind of Bleeding heart Commie agency. Her only optoin in Texas is to take the landlord to Small Claims Court and hope the Justice of the Peace likes her.
Val, do a demand letter about the AC fix and rent reduction and send it over by messenger. That means drive one of the kids over to deliver it and have him get a signed receipt.
SO9
The main reason that the residential tenancy branch was formed was actually in reaction to mostly bad landlords. I admit the pendulum has swung way too far in the other direction now but the landlords were so bad, that old people were nearly freezing in the winter etc. Where is it perfect? Maybe Val can move there.