I have Earthlink too. I recently spent 3 hours with one of their techies, who finally gave up and suggested I hire someone with my own money to make
their stuff work. Then my daughter walked in and had it up and running within 60 seconds. All it required was to unplug the system for 15 seconds!
Being a musician, did you know that you can play a shotgun and get a pretty tone from the barrel? Kind of like Boromir's horn.
No I didn't know that about the shotgun. Maybe I should give Granddad's gun a try. :)
BTW, I don't use Earthlink's software except for the remote mail access. It was too much of a pain to work with.