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I don't blame you. I try to make sure I am covering all bases when explaining things to customers. I've had to many come in to complain, and when I explain things to them, they say "No one told me that." Then I have to do damage control and try to calm them down when they are ranting......I will be glad to be out of here!! had to share.

Damage control is good. When I took the bulb back in a different guy helped me and said "Oh, yeah...you need the other kind of bulb. It's a buck more please." After driving 20 minutes home and then 20 minutes back, I wasn't giving him another thin dime! I asked for my check back, returned the bulb and went a couple of blocks down to another place. I was purple when I went in there and they said "Oh yeah...we're all the time getting their unhappy customers!" Then the guy sold me the bulb and then put it IN for me!