Last time I went to a local CB a few months ago, I was painfully reminded of why I stopped taking my family out to eat.
-Overpriced
-Waitress served expired chocolate milk to my autistic son, who only later complained it tasted bitter.
-Waitress took forever to take order, even though they were barely busy.
-Waitress ignored refills.
-Food was cold upon delivery.
-Sides were forgotten. Corrections took too long to deliver.
-Requests for utensils were taken then forgotten.
-They took away my favorite dish (roast beef) and replaced it with “pot roast” or similar garbage. I ordered that instead, and spent the rest of the night kicking myself for paying $$$ for a can of Dinty Moore soup on a plate.
The restaurant business is under a lot of pressure because of biden’s inflation machine. A meal at a burger joint can cost 15 bucks or more. In this environment, wokeness and crappy food will insure failure. This ignorant arrogant CEO apparently doesn’t give a damn about all the employees that will be out of work soon. But she will make out ok, so I guess that is all that matters.