We have an ongoing problem in both business and government of abysmal ignorance in high places. We have people running (in part or in whole) businesses that they don’t understand. They comprehend neither the product nor the process nor the customers. Similarly, legislators debate and vote on legislation covering topics of which they know almost nothing, and what they do “know” is mostly wrong. Then unelected bureaucrats do similarly.
It is impossible to run “a business”. There is no such thing as “a business”. There is only “THIS business”. Someone who does not fully understand ‘THIS business” will inevitably destroy “THIS business”. Just ask Carly Fiorina.
The problem in government is similar. Legislators and bureaucrats who presume to make rules or laws governing activities they do not understand will inevitably make stupid rules and laws, to the detriment of those activities. Just look at any legislator proposing new “gun control” laws ...
Far too many companies are bought out by investment groups who run up the costs, cut the quality and suck out everything they can like vampires till they kill the company. This is not the free market.