Do the math. From a large bank’s standpoint, minor credit and debit card fraud are an inevitable and relatively small cost of doing business. In contrast, going to court over such fraud is more expensive in bank resources and executive time.
Thanks. I understand the math, and I wasn’t suggesting the bank going to court; how about at least filing a report with the FBI or some such? They must have video of the perp(s) at the branch in FL where this happened...surely, something proactive can be done. If nothing else, the effort should focus on stopping what must be a racket.