"[Employee] shows an incredible level of dedication, and determination to uphold policies. Upon review, there may be gaps in communicating some policies to all employees and ensuring they understand them."
"[Complainant] does not follow directions well, if at all. [Complainant] is rude and disrespectful to others."
One thing for sure, all parties involved put on display what we already know is a problem with American blacks.....lack of IMPULSE CONTROL.