Right. I know.
McKinsey consultants check in, and they don't check out!
I've heard the stories.
And the pattern is always the same. I have seen it too many times.
A lot of money and time is spent to get a plan that is what the staff had been saying for quite some time. I eventually learned to hire a conslutant to make my recommendation to management at times so they could say, “look how smart I am!”