Completely missing from the story is what the guy’s weight was.
On a related note, I used to review legal issues for a company (that will remain nameless and it was a long, long time ago). One issue that arose was that someone was using the toilet when a gas line under the toilet exploded and it caused waste to shoot up out of the toilet all over the person. He left the toilet to complain and the employees at the location laughed at him and told him he’d have to sit in a segregated area because he smelled so bad. They didn’t try to help him, they just laughed. This is a 100% true story.
They didn’t try to help him, they just laughed.
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Regarding the case you once reviewed, I hope those employees were fired.