Around 1995 i briefly worked at a collection agency.
For our safety and anonymity they assigned us fake names to use while talking to debtors.
Mine was Mike Booth.
I quickly realized that calling these people was a job that i was not suited for..
I don’t recall using a fake name. My job was mainly to call people behind on their payments and remind them they were late. If the conversation started to escalate, I would pass the call on to a regular full time employee. This was back in the late 70’s.