“Two American readers also wrote to the website saying that they had been fined $650 each after Sixt’s AI scanners flagged damage, but when they looked at the photos attached to the fines, they noticed that the photos did not match the timeframes in which they rented the cars. In each case, the photos showed damage that occurred before their rentals, meaning they shouldn’t have been responsible for the damage at all.
In both of those Sixt cases and the latest one from Reddit, the charges were eventually dropped after ample complaints. But how many other people hit a brick wall with customer service, sighed, and coughed up a completely unfair charge?”
I take time stamped photos of all sides and existing damages on a car when I rent. It has saved me many times.