When I had a refrigerator delivered, the guy photographed it repeatedly.
Perhaps people should photograph their rental cars on receipt and return.
I do exactly that. Twice in the UK I've been scammed with fraudulent damage claims by car rental agencies. I've since come to learn that it's a common business practice over there. Now if I rent a car the first thing I do is walk around it and take about 20 pictures from every angle. I do the same when I turn it in, making sure the representatives see me doing it. It just keeps everyone honest. So far I haven't needed to use the pictures but they're just in case.
A good friend got scammed in Germany to the tune of $2000 by Hertz over a fake damage claim. Beware of this if renting in Europe or the UK, it seems to be an accepted way of doing business there. Always take before and after pictures.
When I rent something, I do a detailed 360 video to prevent any misunderstanding.
I always take pics of all damage at pickup, and even go back to the counter and force them to acknowledge existing damage.
I travel extensively using rentals at each location.
I’ve taken photos before and after, and refuse red, black, and other dark cars. Haven’t had a charge in 20 years, sometimes hava car for 3-5 weeks.
That’s what I do. I take video during the walk around. I even took video of my Penske truck when I moved to Texas.