In case that hasn't got through to you
Many long-term drivers have lost their jobs to these scammers, and they are tired of it. Ignoring it and letting Door Dash handle it will get you unemployed and banned,but keep on with your misinformation.
The only thing the delivery service is interested in hearing from you is a sekf-incriminating statement.
Anything the driver says can and will be used against the driver in the upside-down court of the delivery service.
Make the positive statement that the delivery was completed as required. Don’t admit anything bad. Hang up.