Wow. Great story! That took some highly skilled diagnosing!
—” That took some highly skilled diagnosing!”
I have asked around about that, a square on the face of the block to the crank stub will not work.
It is a known issue.
Eventually, someone read a service bulletin.
I had a 1995 Suburban that belonged to my employer, a great ride!
Then, on a nice sunny summer day, it would not start!
The dealer replaced the plugs, with only a few thousand miles. They are good for 100K miles?
Then it happened again? And again!
My CEO lived down the way from me asked that I leave the keys in it, did not start for him either.
One day at a meeting, it was announced that Enterprise was taking over fleet management, and Mr Enterprise was explaining the new system.
I asked about the Subraban, he said to send him the receipts, I had all of them.
The BS dealer was charging, claiming it was a commercial vehicle, and the warranty was only six months!!
A few days later Mr Enterprise called to say the problem was the plug wires and covered in a service bulletin.
The BS dealer refunded every penny!!!
And I later called accounting to check.
Although I come from a long line of used car buyers, I did buy a few new ones from CarMax, yes, I could have spent days haggling and saved a few dollars. Time is money.
My experience with CarMax service has been excellent!
Once my power seat stopped, they looked at it and said the kids’ books stuck under the seat, disconnecting the jack was not covered, but they moved the books and plugged it in, no charge.
Yes there are fair dealers out there.