what a shame JCP is going down
it was always a reliable store with good merchandise and customer service
(it did get some leftward management which chased many long-standing customers away ... and in the same recent years JCP was stocking some clearly lower-quality items...I’d chalk this one up to DBM - Death by Mismanagement.)
Ellen DeGeneres didn’t help
My MIL had been a customer with JCP for decades but that tidily ended when their new CEO had holiday advertisement flyers sent on Mother’s Day and Father’s Day showing same sex parents with children and hiring Ellen Degenerate to be their spokesman.
https://theweek.com/articles/474987/fathers-day-jc-penneys-gaydads-ad
https://christiannews.net/2012/05/14/jc-penney-features-lesbian-couple-in-may-catalog/