my limited experience with VW products is that they are complete crap ... i knew people who bought the first Vanagons and very day they came to work, they were cussing up a blue storm ...
my father, a traveling salesman who drove bigass Olds and Buicks most of his life bought an Audi during the 70’s OPEC-induced oil crisis, and the damn thing kept dying for not apparent reason at most inopportune times, like in the middle of the night in the middle of nowhere ... this happening to a guy who was used to driving tank-like vehicles ... apparently, Audi used the German version of Lucas Electrics in their cars ... at any rate, he swore never to buy another foreign vehicle ... i think he eventually relented after he retired and bought hondas and toyotas ...
Bingo! At some time indeterminate within the last 30 years or so, VW and Audi somehow forgot how to design reliable automotive electronics. Couple this with uninspiring, generic designs and you get a marketing disaster. Does make one wonder if they are not somehow haunted by the spirit of Mr. Lucas